Content Comparison

...

Public documentation for Who Viewed This issue - Atlassian Jira Marketplace Application

Product image:

Image RemovedImage Added

Open sourced code for review:

...

1. Just navigate to the Marketplace page for Who Viewed This Issue.

2. Install the application on your Jira instance

3. Approve the permission screen

4. It will automatically install to your instance

How to configure it?

1. After installation the app will be enabled automatically

2. No additional configuration required

Key features and functionality

1. Accessible and ease of reach: Open the app from any Jira issue/ticket.
   Just select Who Viewed This Issue from the bottom activity panel or from the right panel in the issue details screen.

2. Real-time Tracking: See active users online in real-time.

3. Last View Timestamp: Review when the issue was last viewed for visibility updates.

4. Active User Identification: Easily identify who is actively engaging with your Jira tickets.

5. Seamless Integration: Effortlessly integrates with Jira for streamlined workflow management.

6. Enhanced Collaboration: Facilitates efficient collaboration by providing insights into ticket engagement!

How does the application work?

1. The app does NOT collect retroactive data

2. The app starts to collect view statistics AFTER installation.

3. When any users visits any Jira issue, they will be able to see the View History. Same way users can see the Comment history and Activity.

4. The Watching Now feature will update the other users within 5 seconds.

5. The Last viewed section will order the users by last visited date

   1. We display the dates in two formats.

      1. Display method is by the minutes and hours if it is within 24 hours

      2. After 24 hours passed, we display it in the local browser timezone with month,day, year, hours:minutes format

6. The application does not send or store data outside of the Atlassian instance.

Frequently Asked Questions (FAQs)

...